![]() Other customers have reported that, upon opening the client, they receive an error stating simply “Signature Expired or Wrong Time Settings.” This, along with PokerStars first recommending that players change their computer time settings, points towards an unexpected expiration in the security certificate used in the update process. ![]() To add further confusion and embarrassment, some players – such as those residing in the United States and Belgium – cannot download the client from as instructed due to regulatory restrictions blocking access to the site. To one customer blocked from the dot-com website, a customer service email provided direct links to download the client for windows and for MAC. ![]() Generally well-regarded in the industry for high levels of communication, PokerStars has been surprisingly quiet on an issue that effects nearly all their players. Other than posts on 2+2, there has been no email to customers and no update on their official blog.
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